Working at CSX
Management Benefits
If you were a management employee enrolled in the CSX Medical Plan, your active benefits will end on the last day of the month in which your termination or retirement occurs.
For questions about retiree benefit eligibility, review Knowledge Articles in Direct Access (link on left).
| Benefits for Non-Medicare Retirees or retirees with non-medicare eligible dependents: |
Employee Service Center |
| Benefits for Medicare-Eligible Retirees: | Via Benefits 1-888-612-8212 https://my.viabenefits.com/csx |
| MetLife | 1-800-638-6420 www.metlife.com |
| 401(k) Savings Plan | 1-888-CSX-401K Empower Retirement |
| CSX Pension Plan | CSX Pension Center 1-866-CSX-PAYS https://ypr.aon.com/csxcorp/#/ |
| Death Notification: | Employee Service Center 1-800-633-4045 [email protected] |
| Railroad Retirement Questions | Railroad Retirement Board 1-877-772-5772 |
For a copy of the CSXtra Summary Plan Description, access Direct Access from the tab on the left.