Working at CSX

Craft Benefits

If you were a union employee enrolled in the National Plan or the CSX Medical Plan, refer to your union agreement to determine when benefits will end. 

For questions about retiree benefit eligibility as a former union employee, visit the “Your Track to Health” website (link below).
 

Benefits Contacts

Medical Benefits: 

Railroad Services Line (all plans except those noted below)
1-800-842-5252

 
Union Employees from the National Plan: 
Your Track to Health 
www.YTTH.com  
  

Intermodal TCU Employees:
Employee Service Center
1-800-633-4045
[email protected]

MetLife 1-800-638-6420
www.metlife.com
Railroad Retirement Questions Railroad Retirement Board
1-877-772-5772
401(k) Savings Plans

Capital Builder 401(k)
Empower Retirement
https://participant.empower-retirement.com/participant/#/login
1-888-CSX-PAYS
 

BLET Savings Plan
Merrill Lynch 401(k)
https://www.benefits.ml.com/login/login
1-800-753-1541

UTU Pension Plan CSX Pension Center
1-866-CSX-PAYS
https://ypr.aon.com/csxcorp/#/

   

Capital Builder Plan

For a copy of the Capital Builder Summary Plan Description covered under your agreement, access Direct Access from the tab on the left.