Does your company’s information need to be added or updated within CSX’s records?
To check, view our published directories.

Please note: Our directories include CSXT-connected facilities that are open to the public and rail-served by CSX or a connecting rail partner.  At this time, a directory of bulk transloaders is not included.

Return To Rail

If your facility has not received rail in more than 6 months, please let our Service Start-Up & Integration team assess your service needs and facility to make sure we can meet your needs and ensure an error-free “Return to Rail” experience.

Do you need to speak with someone regarding service-related concerns at your facility? Contact Customer Service at 1-877-ShipCSX (1-877-744-7279), options 2-1-5.