Customers
Track and Trace
Pipeline Trace
Monitor railcar location and schedule reports with the carload pipeline features:
Trace by Equipment ID:
Obtain shipment status, trip plan schedule, ETA, and waybill details
View shipments in Jeopardy for Bad Order, No Bill, Overload, or ETA Change
Trace by Location:
Select a location and shipment direction to see all equipment inbound or outbound.
Review summary of pipeline by rolling day of week ETA, Yard, Industry, and Offline status
Monitor Pipeline Utilization percentage for CSX served receivers to monitor under/over utilization
Trace by Junction:
Short Line partners can see equipment inbound or outbound by selecting CSX served junctions.
Schedule Reports:
Save a report from trace results then schedule for routine email delivery.
For intermodal shipments, select “Intermodal Tracking Suite” to trace intermodal equipment or view en route and availability reports.
For help with ShipCSX, call 1-877-ShipCSX (1-877-744-7279), option 2.
Related Links
Commodities
Customer Service
CSX Phone Tree